Managed Network Service

Manage all your networking applications, functions and services remotely on a subscription basis.

Let us handle your network

Your communication and data network is the backbone of your business. Let our experts manage your WAN network from end to end by providing round the clock monitoring and support. Run your business efficiently and securely with our managed service.

Why managed network services?

Focus on Your Business

Managed service providers (MSP) takes the daily responsibility of managing your operations from you, allowing you to focus on your business.

Ready Expertise

You will have ready experts at hand to advice you on your technology needs, no need to hire new or retrain resources when you need a new service or technology changes.

Guaranteed Performance

With an MSP partner, you can define and determine minimal service level that you require to support your business, getting guaranteed performance to support your business.

Better Support

With a single point of contact available round-the clock, MSPs provides a one-stop support to all your needs.

Cost Effective

MSP share the resources and spread the cost over many customers thus passing savings to customers who engage them

Scalability

You only subscribe to what your business needs, allowing you to scale up or down as business grow or changes.

Technology Protection

MSPs will handle any changes in technology, freeing yourself up from the costly change and the complexities of the change.

Why EKTECH Managed Services

Experienced Experts

We have built a team of network and tele-communications experts with years of experience to manage your network. The team will provide the most optimum solutions and professional advices to you.

Aggregator

We will take care of everything, aggregate all the providers under us. We are your one-stop centre to handle all the telcos. Reduce having to call and manage multiple people.

Flexible Packages

Customised solutions to meet your business requirements and budget. We will design the right solution and right-sizing to meet your business needs.

24/7 Proactive Monitoring

Sleep easy while our true 24/7 Network Operating Center, pro-actively monitors your network, responding, escalating and resolving any problems that arises on your behalf.

Service Guarantee
> 99.7%

Guaranteed uptime, high committed service level uptime assurance of 99.7% and above.

Nationwide Support

We have nationwide support centres across Malaysia, providing on-site support and committed response time to any problem, with backup equipment and parts stored locally for faster break-fix.