Author: master

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5G

The Growing EV Market: Accelerating the Transformation of the Automotive Industry

The electric vehicle (EV) market is experiencing rapid and transformative growth that is reshaping the automotive industry. With increasing concerns about environmental sustainability and the need for clean transportation solutions, EVs have gained significant popularity in recent years. This surge in demand is driven by factors such as government initiatives, advancements in technology, and shifting consumer preferences. The EV market has witnessed a remarkable surge as governments worldwide implement stricter emission regulations and promote the adoption of electric vehicles. Major automakers are investing heavily in EV research and development, expanding their electric vehicle offerings, and setting ambitious targets for electrification. This shift in focus toward electric mobility is driving innovation, pushing the boundaries of technology, and transforming the automotive industry as a whole. Telecommunications play a crucial role in enabling the connectivity and infrastructure required for the seamless operation of electric vehicles. Robust telecommunications networks facilitate real-time communication between EVs, charging infrastructure, and energy providers. This connectivity allows EV owners to access essential services such as remote monitoring, vehicle diagnostics, and over-the-air software updates. Moreover, telecommunications infrastructure supports the establishment of an extensive charging infrastructure network, providing users with convenient access to charging stations and enabling efficient utilisation of renewable

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Brand

EKTECH: Pioneering Seamless Connectivity and Uninterrupted Business Operations

In today’s fast-paced and interconnected world, robust and reliable network infrastructure is vital for businesses to ensure smooth operations and seamless connectivity. EKTECH, a leading independent service aggregator and managed network service provider, has emerged as a trailblazer in this field. By offering comprehensive end-to-end solutions tailored to clients’ unique needs, EKTECH has set new standards in the industry. Premium Service and Proactive Support EKTECH’s core objective is to deliver premium end-to-end services to clients who highly value uninterrupted network uptime and proactive support for their telecommunication needs. The company’s focus on providing comprehensive solutions empowers businesses to operate seamlessly and achieve their goals. EKTECH excels in managing complex wide-area-networking environments and interconnecting multi-telco hybrid communications setups. With a relentless commitment to high uptime, EKTECH ensures uninterrupted connectivity through multi-telco redundancies for adequate failure backups. The company’s round-the-clock proactive monitoring and swift on-site response guarantee optimal reliability and efficiency. Expertise in Complex Multi-Telco Environments EKTECH distinguishes itself from other managed network service providers by leveraging its unparalleled expertise in building and managing highly complex multi-telco, hybrid environments seamlessly integrating fixed lines and wireless 4G systems. With over 15 years of experience delivering and managing enterprise 4G cellular networks for critical

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ELV

Enhancing Business Security with Perimeter Intrusion Detection Systems

As the security industry continues to evolve, businesses are increasingly recognising the importance of perimeter security to protect their assets and ensure the safety of their employees. Perimeter intrusion detection systems are an essential component of any security plan, providing early warning of potential security breaches and enabling rapid response to threats. At EKTECH, we specialise in providing comprehensive perimeter intrusion detection solutions that are tailored to the specific needs of our clients. Our systems are designed to detect any unauthorised access to a site or facility, including physical breaches, tampering, and theft. One of the key benefits of our perimeter intrusion detection systems is their flexibility. We offer a range of technologies and sensors to suit different environments and applications, including fence sensors, microwave sensors, infrared sensors, and more. Our solutions can be customised to meet the unique requirements of each site, taking into account factors such as site layout, terrain, and security risks. Another advantage of our perimeter intrusion detection systems is their scalability. Our systems can be easily expanded or upgraded as security needs change, without requiring major reconfiguration or installation work. This means that our clients can invest in a security solution that meets their current

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ELV

Securing Smart Locks: Biometric Authentication and AI Integration

Smart lock innovations have emerged as a game-changer in the realm of security, revolutionising traditional access control systems. With technological advancements, these innovative solutions have gained significant traction for their ability to enhance security measures, streamline access management, and provide unparalleled convenience. In today’s digital age, where businesses and individuals alike are increasingly concerned about safeguarding their assets, smart locks offer a robust and sophisticated approach to security. This article explores the cutting-edge advancements in biometric authentication and AI integration within smart locks, shedding light on their potential to redefine access control systems. Smart lock innovations have paved the way for advanced security solutions that go beyond the limitations of traditional lock and key systems. By incorporating cutting-edge technologies, these intelligent locks provide enhanced protection against unauthorised access, intrusions, and breaches. According to a report by MarketsandMarkets, the global smart lock market is projected to reach a value of $3.9 billion by 2027, driven by the increasing demand for advanced security solutions in residential, commercial, and industrial sectors. This surge in adoption reflects the growing realisation of the importance of smart lock innovations in mitigating security risks. This article focuses on two transformative advancements within smart locks: biometric authentication and

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AI CCTV
AI VIdeo Analytics

Is AI CCTV the Future of Security in Malaysian Schools?

With the increasing security threats faced by schools in Malaysia, the question of whether to implement AI-powered CCTV surveillance systems is becoming more relevant. The use of artificial intelligence (AI) in CCTV surveillance has been gaining momentum worldwide and is touted as a more efficient and effective way to monitor public spaces, including schools. But is it the right solution for Malaysian schools? Let’s take a closer look at the pros and cons. What is AI CCTV? First, let’s understand what AI-powered CCTV is. It involves the use of advanced algorithms and machine learning to analyse video footage in real-time and flag any suspicious activity or behaviour. This can include anything from detecting unauthorised access to restricted areas to identifying individuals who may pose a threat to the school community. Advantages of AI CCTV One of the main benefits of AI-powered CCTV is its ability to enhance the efficiency and accuracy of security monitoring. Unlike traditional CCTV systems, which require human operators to constantly monitor the footage, AI-powered systems can automatically flag potential threats and alert security personnel in real-time. This can help to reduce response times and improve the effectiveness of security operations. Moreover, AI-powered CCTV can help to

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Affin Bank Mobile ATM
4G Wireless

Wireless Mobile Connectivity for Affin Bank’s Mobile Branch

In today’s fast-paced business environment, mobile connectivity is crucial for businesses to stay competitive and serve their customers better. This is especially true for the banking industry, where customers expect to have access to financial services anytime and anywhere. To address this need, mobile bank branches have emerged as a popular solution for banks to bring their services closer to their customers. However, providing mobile bank branches with reliable and secure wireless connectivity can be a challenge. This is where EKTECH’s wireless mobile connectivity technology with Teldat routers comes in. As a trusted technology partner for Affin Bank, EKTECH is proud to provide our wireless mobile connectivity solutions to support their mobile bank branch initiative. With our solution, Affin Bank can offer reliable and secure wireless connectivity to customers on-the-go, no matter where they are. Our Teldat routers are designed to work in harsh and demanding environments, making them an ideal solution for mobile bank branches that need to operate in remote or rugged areas. They support various wireless technologies such as 4G/LTE, 5G, Wi-Fi, and satellite, ensuring that Affin Bank’s mobile bank branches have access to the best connectivity available in their location. One of the main benefits of

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Managed Network

Say Goodbye to Downtime and Hello to Seamless Network Performance

In today’s business world, network performance is a critical factor that determines the success of your organisation. Your network is the backbone of your operations, and any downtime can lead to significant losses. Downtime can cause revenue loss, decreased productivity, and loss of customer trust. As a business owner or executive, you need to ensure that your network is up and running at all times. In this article, we will explore the best practices for ensuring seamless network performance and minimising downtime. Implement Redundant Infrastructure One of the best ways to prevent downtime is to implement redundant infrastructure. Redundancy means having a backup system in place that can take over in the event of a failure. This ensures that your network remains operational even if there is an outage or hardware failure. Redundancy can be achieved by using redundant power supplies, network switches, and firewalls. By having a redundant infrastructure, you can significantly reduce the risk of downtime and maintain business continuity. Invest in Quality Equipment Investing in quality equipment is another essential factor in ensuring seamless network performance. Low-quality equipment can lead to frequent breakdowns, slower network speeds, and overall poor performance. When selecting equipment, it’s crucial to consider

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Informative

The Pros and Cons of Integrating AI in IoT: What Business Owners Should Know

Artificial Intelligence (AI) has revolutionised several industries, and the Internet of Things (IoT) is no exception. IoT devices are becoming increasingly common in various domains, including healthcare, transportation, and manufacturing, among others. With the integration of AI, IoT solutions can deliver more accurate, efficient, and intelligent outcomes. In this blog post, we will explore the benefits and limitations of AI in IoT solutions. Benefits of AI in IoT Solutions Real-time Monitoring and Predictive Maintenance AI algorithms can analyse data generated by IoT devices in real-time, identify anomalies, and predict potential failures before they occur. This predictive maintenance approach can help avoid costly downtimes, reduce maintenance costs, and enhance equipment reliability. Improved Efficiency and Automation AI-powered IoT solutions can automate processes, streamline workflows, and improve operational efficiency. For instance, AI can enable smart energy management in buildings, optimise supply chain management, and improve inventory control. Enhanced Decision-making AI can analyse vast amounts of data generated by IoT devices, extract insights, and provide actionable intelligence to decision-makers. This approach can help businesses make data-driven decisions, improve customer satisfaction, and gain a competitive edge. Personalisation AI can learn from user behaviour and preferences to personalise services and experiences. For example, AI can personalise

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O Briens Bangsar South
Managed Network

How EKTECH Helped To Solve O’Briens Network Connectivity

O’Briens Irish Sandwich Café, a popular international lifestyle chain café from Ireland known for their healthy wholesome meals. Operating in Malaysia since 2002, the cafe chain currently has 20 outlets in Malaysia but is now on a rapid expansion plan.  Due to their aggressive plan, they ran into a number of issues getting broadband connection for their outlets. When O’Briens applied for internet broadband service from the usual service providers, the response they received was unsatisfactory: Fiber broadband infrastructure was not available and it would take months to get a network line connection. No alternate solution was provided by their service provider, which means that their outlets had to operate in offline mode for several months. EKTECH’s Solution The owner of O’Briens, Mr. Brian Pua, approached EKTECH for help, having discovered that EKTECH provides reliable independent managed network connectivity services for enterprises. EKTECH managed to solve Mr. Pua’s problem immediately by providing a wireless solution to overcome the “No infra” problem.  EKTECH as an independent service provider was able to provide any telco provider with the best coverage.   Not only did EKTECH solve the connectivity issue, but they also provided a dual-line multi-telco solution, to provide additional backup and hence

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Digital transformation of railway
ELV

The Digital Transformation of Railways

The railway industry has undergone a significant transformation in recent years, with the adoption of digital technologies and the Internet of Things (IoT). Digitalisation has revolutionised the way railways operate, improving efficiency, safety, and cost-effectiveness. In this article, we will explore the digital transformation of railways, with a focus on benefits, challenges, and the future outlook. Benefits of DIgitalisation in Railway Industry The digital transformation of railways has brought numerous benefits, including increased efficiency, cost savings, and improved safety. Digital technologies such as sensors, data analytics, and artificial intelligence (AI) enable railways to monitor performance of trains, tracks, and other equipment in real-time, identifying potential issues before they become serious problems. This predictive maintenance approach minimises downtime and reduces cost associated with maintenance and repair. Digitalisation has also improved the safety of railways. Sensors and IoT devices enable railways to monitor track conditions, identify potential hazards, and prevent accidents. Real-time monitoring of trains and tracks can also help railway operators respond quickly to emergencies, reducing the risk of injuries and fatalities. Challenges of Digitalisation in Railway Industry Despite the benefits of digitalisation, the railway industry faces several challenges in implementing digital technologies. One of the biggest challenges is the cost

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Managed Network

Why Retailers Need Network Infrastructure Upgrades

As retailers continue to compete in an ever-changing marketplace, they must remain agile and responsive to customer needs. One of the most critical components of this response is network infrastructure. Retailers require a fast, reliable, and secure network to manage their operations, support online and in-store transactions, and provide customer service. However, many retailers are still operating on outdated or inefficient network infrastructure, putting them at a competitive disadvantage. Here are the 4 key reasons why retailers need network infrastructure upgrades and how a managed network service provider can help. 1. Improved Speed and Reliability Retailers need a fast and reliable network to process transactions, manage inventory, and communicate with suppliers and customers. With the rise of online shopping, retailers must be able to handle an increasing amount of traffic on their networks. An outdated network infrastructure can slow down operations, leading to frustrated customers and lost sales. By upgrading to a modern network infrastructure, retailers can improve network speed, reduce downtime, and increase customer satisfaction.  2. Enhance Security Retailers are a prime target for cybercriminals due to the vast amount of personal and financial data they collect. A data breach can result in significant financial losses, legal liabilities, and

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Smart Home

Why Property Developers Are Investing in Smart Condo Now?

Condominium amenities have always been a means to attract new potential buyers or tenants. In the property industry, it has been increasingly competitive to provide unique selling points for new homeowners because the consumer market of IoT technology has changed everything, including how we live, how we work and even how we want our homes to be. Consumers are demanding more from their properties nowadays. This means that they want a place where they can live in comfort and also sleep well at night without worrying about anything. Smart home systems, automation, and other high-tech solutions have been an essential part of providing brand-new features and tools, and today, developers are becoming more aware of this so that they can sell better. Here are 4 reasons why property developers are investing in building smart homes today: 1. Adding value to the propertySmart homes are becoming more and more popular. Modernising a property with smart home technology can boost its perceived value and desirability while increasing its marketability. Not only that, having smart home considerations for new properties, can future-proof them and secure their values. 2. Increase home securityMotion sensors, built-in cameras, two-way audio communication, smart locks and water leak sensors

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Informative

The Rise of IoT-Based Automated Parking Systems

The rise of IoT-based automated parking systems has been a major trend recently due to the increasing demand for parking spaces. These systems allow drivers to get in and out of parking spaces faster than they would with traditional models. They can save both time and fuel, as they do not need any human operators or attendants. This means that drivers will be able to spend less time looking for a space or finding loose change to pay for their parking fees. What Is an IoT-Based Parking System? Parking systems are gradually moving towards a more centralised, sensor-based approach as it is more efficient and cost-effective. IoT-based parking systems use sensors to detect whether a space is available or not. They also have an app which allows drivers to find the nearest available spot and pay for it using their credit card. Buildings can have these parking systems placed on the exterior or inside of the building. Each parking spot has a sensor and microcontroller that will be able to determine the number of parking spaces available after a car enters the area by communicating this data to the system. This data is updated in real-time, which can be reflected

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Smart City

10 Ways IoT Is Changing Elevators Through Predictive Maintenance

There is no doubt that IoT, or Internet of Things, has been advantageous to businesses by facilitating communication between various devices, as well as between devices and the cloud. Besides business processes, IoT is also transforming infrastructural devices such as elevators and escalators beyond their utilitarian function of carrying people between the levels of a building with speed and comfort. It does so through predictive maintenance. IoT’s technical capabilities let the devices manage large streams of performance data and predict maintenance requirements and impending failures at a fraction of the time and effort it would take a human technician to perform that kind of analysis. Here are the 10 benefits of IoT-enabled elevators:   1. Improved Predictive Maintenance The biggest advantage of IoT-enabled elevators is the improvement of its preventive maintenance schedule and transforming the elevator into a predictive maintenance model. The device can now monitor changes in operating conditions, like heat, friction, or noise. This data is then communicated in real-time from the escalators to maintenance teams and clients, allowing professionals to foresee possible issues before they occur and provide solutions. 2. Ability to Monitor Operating Conditions Depending on the elevator manufacturer and model, IoT-enabled devices enable professionals to gather

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Managed Network

Rise In Demand For Managed Network Services Business Recovery, Post-Covid

As we know, the COVID-19 pandemic has forced many businesses to quickly pivot and transform their business practices to adapt or face imminent closure. The inability to travel across borders and necessity for social distancing gave rise to the need for businesses to find a way to allow their employees to work from home or remotely without disruptions. We adapted, and now it is time to advance. The pandemic has made many businesses realise that there is a need for managed network services. Managed network services are networking applications, functions, and services that enterprises outsource to be remotely operated, monitored, and maintained by a managed service provider. Its main purpose is to free up the team’s time, redirect their focus to more important business matters at hand, and maximise business resources. Moving forward, as businesses move into the recovery stages, we will see a rise in demand for such services. The use of on-premises servers for critical applications are expected to decline as organisations will be looking to outsource their IT requirements even more. The work-from-home culture is also expected to continue or at most, evolve to become a flexible hybrid – “the work from home and office” arrangement –

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4G Wireless

EKTECH Helps Fast Food Chain Improves Internet Connectivity

Using just one internet connection is not very prudent, and if you are running a fast-moving business, it can be downright risky. This is because if your sole internet connection goes down, your business operations will come to a halt as well. Combining multiple internet connections to increase overall speed is a smart way to get more from your internet. Not only does it boost your connection and guarantee the best speeds, using the bandwidth of two or more connections at once also helps to prevent slowdowns or interruptions in service. This is a case study of how one of our clients successfully managed to aggregate internet connections to boost overall speed. In 2022, a popular global fast food franchise approached EKTECH for help. They were having problems with their network connectivity due to their infrastructure, which led to unstable and unreliable connections. The network’s instability caused constant drop-offs, which impacted their outlets’ operations negatively in the form of a domino effect. It started with the outlets’ point-of-sales systems being unable to connect to the cloud, which prevented them from processing sales data and retrieving inventory information in real-time. As a result, customers were unable to use their e-wallets and credit/debit cards,

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4G Wireless

How IoT Changes the Future of Retail Inventory Management

In this age of smart cities, autonomous cars, and smart homes, it is not surprising that retailers are beginning to leverage the Internet of Things (IoT) to learn more about their customers and streamline business processes. Some examples include analysing real-time data from IoT sensors to know what their customers have bought that day, when a product is about to sell out, and when office equipment needs to be replaced or repaired. One area IoT has greatly transformed is retail inventory management systems. Retail inventory management systems involve the process of ordering, processing, storing, and using company assets. These assets range from raw materials to finished items that are ready for sale, and they are what businesses label retail inventory costs. Therefore, it is important for retailers to be able to maintain a proper balance when it comes to stock management to prevent inventory shrinkage or excess inventory. According to a study, 77% of retailers agree that IoT has helped them to serve their customers better and increased their ability to cooperate better with their partners to deliver quality products. So how exactly does IoT affect retail inventory management and what can expect to change in the future? 1. Inventory

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Smart Solutions

5 Reasons Why You Need a Perimeter Intrusion Detection System for Your CCTV

Every business has physical and intellectual property. Often, we spend a lot of time and money protecting our intellectual property that we forget we need to be equally vigilant when it comes to our physical property. Imagine if someone stole all the laptops or hazardous material from our offices or warehouses – what would it cost you to replace them all? In these scenarios, just installing CCTV is not enough. You need to be able to prevent break-ins and thefts from ever happening, or quickly put a stop to them while they are in progress. This is where a perimeter intrusion detection system (PIDS) comes in. It is a device or sensor that detects the presence of an intruder attempting to breach the physical perimeter of a property, building, or any other secured area. A PIDS enhances your current security setup and gives you extra protection as it can alert you to a potential threat so that you can immediately use your CCTV system to pinpoint the exact location of the attacker on your property – all without needing you to employ a person to keep watch of activity on CCTV monitors. If you are wondering whether it is necessary

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Managed Network

EKTECH Signs with Teltonika as a Solution Partner to Provide IoT Solutions

EKTECH Communications Sdn Bhd, a subsidiary of EKTECH Group, is an innovative wireless and IoT solutions provider. It has been signed as a solution partner to Teltonika IoT Group to provide Teltonika’s IoT products and solutions for Malaysian enterprises. Teltonika is a European company group that develops exceptional Internet of Things solutions for the global market. More than 20 million IoT devices has been deployed worldwide and connected to the  Internet. Teltonika has Telematics, Networks, Mobility and Industrial Automation solutions that caters for IR4.0 deployment in Energy, Smart City, Transportation, Enterprise and Retail.   EKTECH as a leading wireless 4G Solutions System Integrator and Managed Network Service provider makes it an ideal partner to provide and support Teltonika’s products for enterprises.

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4G Wireless

EKTECH Assists Oil & Gas Companies With IoT Smart Gas Meter Reading

The demand for energy is growing every day, which makes oil and gas companies essential to the operations of industries, buildings, residences, and vehicles. However, this gives rise to a new concern, which is: How can oil and gas companies collect readings from different places more efficiently? That’s where the Internet of Things (IoT) comes in. IoT provides oil and gas companies with a variety of solutions ranging from real-time updates on gas infrastructure conditions to detect abnormalities to improving overall maintenance efficiency and asset lifespan. In 2018, EKTECH assisted an oil and gas company in improving their business processes using IoT. The company’s business model is providing piped-in gas to power chillers for air-conditioners in office building in Kuala Lumpur. Building owners are then charged for their gas consumption, which is based on readings from their gas meters that are in the maintenance room. However, these maintenance rooms are usually located in the basement of the buildings, which create a challenge for the oil and gas company to collect the gas meter readings as the buildings’ infrastructure makes it difficult for internet cabling. Without the proper cables, there is no internet coverage, so readings cannot be collected remotely by

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Managed Network

How Network Downtime Costs Your Business

Oftentimes, businesses fail to see the importance of technology until it malfunctions, leading to network downtime. Network downtime refers to the inaccessibility of a network due to the failure of a particular system, application, or the entire network of a company. Although the interruption may be temporary, the true cost of network downtime is more than just money – it can have serious commercial consequences and lasting damage to a company’s reputation. According to TechRadar, 37% of SMBs in a survey done by cloud-based data protection company Infrascale said they have lost customers and 17% have lost revenue due to downtime.  However, just saying downtime negatively impacts your business is like saying smoking is bad without understanding what it does to your body. Thus, to understand the importance of network technology maintenance, we need to accurately assess the costs of downtime, of which there are four: 1. Loss of Revenue When your network is down, your business becomes unable to perform revenue-producing operations, such as checking stock, inputting orders, and processing transactions. When this happens, your employees may have to do it themselves manually or put in overtime, which leads to mistakes and potentially more business costs. For example, your

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ELV

EKTECH Wins RM7.6m ELV Contract to Supply and Implement Smart Solutions for High-End Residence in the heart of KL

EKTECH Systems Engineering Sdn Bhd, a company under the EKTECH Group, won a RM7.6m Extra-Low-Volatage (ELV) contract from a major Property Developer to supply and implement Smart Solutions for a high-end residential development Kuala Lumpur.  The Transit-Oriented-Development (TOD) in central Kuala Lumpur has a Gross Development Value (GDV) of over RM700 million with 1,000 units of apartment, will be located next to a LRT and MRT interchange.  EKTECH Systems Engineering has been engaged to supply and implement the latest Smart Homes solution with Smart Digital Locks, security systems like IP surveillance with Video Analytics, Cardless Access Control and Visitor Management Systems, Perimeter Intrusion Detection Alert System, and Fiber-to-the-Home (FTTH) for broadband services and SMATV infrastructure. 

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4G Wireless

How the IoT Transformed the Vending Machine

The earliest example of how the Internet of Things (IoT) changed the vending machine was when students at Carnegie Mellon University (CMU) came up with an idea to put microswitches inside the Coca-Cola vending machine to track how many bottles were available at any given time. At that time, the students and faculty of CMU were consuming around 120 bottles of Coca-Cola products each day, which resulted in times when thirsty students and faculty would find themselves standing in front of an empty Coke machine after a troublesome walk up or down a flight of stairs. In addition to the microswitches, they also created a software for the departmental computer to track how recently the bottles were loaded, so students and faculty could ping the computer for information about the availability of soft drinks. Today, the functionality of IoT in the vending machine has evolved beyond just tracking stock availability. Here are five examples how the IoT has transformed the vending machine to be capable of enhancing economic returns and delivering a better user experience: 1. Smart Payments Following the COVID-19 pandemic, most consumers have adopted cashless modes of payment and are now used to it. Being able to pay

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Managed Network

Understanding Private Network & Why It Matters For Business

A private network is a restricted network with access given to a closed group of people or within an organisation and the network is connected to known nodes. In a private network, the IP addresses allocated are private and not known or exposed to external parties. This is the opposite of a public network, which is open for connection with anyone and can connect to any nodes available such as the Internet. Organisations need private networks to secure data transmissions of sensitive information between nodes that are geographically spread out. For example, between offices, branches and outlets that are in different parts of the country or different parts of the world that is impossible to connect with direct cabling or LAN infrastructure.  A private network typically uses dedicated lines for each organisation, thus bandwidth and throughput are guaranteed, with better connectivity.  Typically, an organisation would subscribe to a local or international telecommunications service provider to build such a network, by using their infrastructure to connect the nodes privately through many types of technologies, such as dedicated fixed-lines with private IP addresses.  Security and throughput are just one of the many advantages that a private network can bring to your business,

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Managed Network

How To Improve IoT Cybersecurity

Living in an Internet of Things (IoT) landscape, cybersecurity is now more relevant than ever. IoT is referred to as a system of interconnected day to day objects in our world– computing devices, mechanical and digital machines, animals, or people in our environment – that can be uniquely identified with the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction, in other terms, machine-to-machine (M2M) communication. The adoption of IoT has brought many benefits to organisations, such as increase operational efficiency, provide better understanding of customers to deliver enhanced customer service, and improve decision-making processes. However, with great power comes great responsibility. In an age where almost every device is connected to the Internet, we are even more vulnerable to threats, because not only do we have to worry about physical threats such as fires, theft or break-ins, but we also must worry about virtual threats such as malware and hacking. According to Mike Nelson, Vice President of IoT Security at DigiCert, “…the IoT is about connecting things to create new, actionable data.  Anytime connectivity is introduced into a system, cyber risks go up. If left unsecured, this connectivity can open backdoors into the organization’s network.” Therefore,

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Smart City
Smart City

What Are Smart Cities and Why They Are Important

As we move towards a fully connected society, we begin to see the emergence of cities deploying smart solutions to become smart cities. The “smart” in “smart cities do not refer to a characteristic that defines the city’s smartness, but to the city’s ability to create better living environment for its citizens. Smart cities utilise information and communication technology (ICT) to increase operational efficiency and to provide better quality of life to their residents. The main goals of a smart city are to improve efficiency, reduce wastage and inconvenience, improve social and economic quality, and maximize social inclusion. With over half the world’s population currently residing in cities and this number  expected to rise significantly every year, there comes a need to manage environmental, social, and economic sustainability of resources. Smart cities are built around the concept that citizens create the city, not just how citizens can benefit from the services governments can provide to them. Therefore, smart cities are important because they allow citizens and local government authorities to work together to launch initiatives and use smart technologies to manage assets and resources in the growing urban environment. Some examples of smart cities’ use of technology are collecting real-time data

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VPN
Secured Private Network

What is VPN and How Does It Work?

When you go online, your internet traffic and data is made public via your IP address. A hacker or cybercriminal with the right skills and tools will be able to intercept and read your data. Your Internet Service Provider (ISP) may share your browsing history with advertisers, the police or government, and/or other third parties. VPN stands for Virtual Private Network, and it is a way to disguise your online identity and encrypt your data to create a protected network connection when using public networks. A VPN hides your IP address by letting the network redirect your PC, smartphone, or tablet through a specially configured remote server run by a VPN host. This means the VPN server becomes the source of your data, serving as an encrypted pathway that blocks your ISP and other third parties from seeing which websites you visit or what data you send and receive online. VPNs were originally created to connect business networks together securely over the internet or allow you to access a business network from home. However, these days, VPNs can be used to do more than that, such as: Bypass geographic restrictions on websites to stream video and audio. Protect yourself from

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4G Wireless

What Is Low Latency and How To Achieve It

In your business, it is likely that you have experienced slow network due to high traffic. This is what is called network latency or a lag. The term is used to describe delays in communication over a network, with latency referring to the amount of time it takes for a packet of data to travel over a network between sender and receiver. Latency is measured in milliseconds (ms). Typically, in a Local Area Network (LAN), the latency is negligible, clocking in below 10ms. Small number of delays mean that your connection is experiencing lower latency and is what is referred to as a low-latency network. A high-latency network means long delays, which creates bottlenecks in communication – think of it like traffic on a four-lane highway trying to merge into a single lane. So, what are the causes of network latency? Distance: The further away the device making the request is from the servers responding to those requests geographically, the longer the delay will be. This is because data travelling back and forth across the internet often must cross multiple Internet Exchange Points (IXPs). Website Design: Webpages that need to load content from several third-party websites or has large files

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Managed Network

How SD-WAN Helps You Save Internet Cost

A Software-Defined Wide Area Network (SD-WAN) is a virtual WAN architecture that allows enterprises to dynamically route traffic across a hybrid-WAN based on the current network status by utilising multiple connections networks – including MPLS, LTE and broadband internet services. In short, the software determines the best way to route your traffic to your remote locations, which makes it much more efficient than traditional WAN routing. As a result, SD-WAN can help your business save on internet costs. Typically, WAN connections were built on multiprotocol label switching (MPLS), a more expensive technology with limited bandwidth but excellent quality of service (QoS). Knowing that most WAN traffic is of low value such as web content, file sharing and email – instead of wasting expensive bandwidth on high volume traffic, SD-WAN can aggregate more than one internet connection such as the low-cost public internet with the more expensive IP VPN, users can get higher speed internet for lower cost. Think RM200 – RM300 for 100mbps compared to dedicated fixed-line broadband at RM2,000 – RM 4,000 for 2mbps of bandwidth. If that’s the case, why do we even need fixed-line broadband connections anyway? Fixed-line is still required because they are more reliable and

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AI VIdeo Analytics

How AI Video Analytics Benefits Your Organisation

It goes without saying that video surveillance is essential to an organisation’s security, but with the prevalence of artificial intelligence (AI) in contemporary video surveillance technology, organisations can experience a whole new level of security. However, business leaders must exercise caution while choosing an AI solution to protect their place of business as the current physical security industry is rife with video surveillance tools and applications – how do you know which one is the right one for your business? First, let’s understand what AI video analytics entails. AI video analytics utilises computer software programs to analyse audio and images from video surveillance cameras in order to identify humans, vehicles, objects, attributes, and events. They function using machine vision, which is a series of algorithms or mathematical procedures that work like a flowchart or questionnaire. For example, surveillance AI is usually programmed to send an alert when it detects anomalies, and to identify whether something is an anomaly, the AI will compare the object seen with hundreds of thousands of stored reference images of humans in different postures, angles, positions and movements or learnt behavioral patterns stored in its knowledge base. If this sounds overwhelming, fret not, we will be

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ELV

Work Smart, Transform Your Office Into A Smart Office

Many of us have heard of the term “Internet of Things” or “IoT” for short, but what exactly is it? Well, the Internet of Things (IoT) describes the network of physical devices that are embedded with sensors, software, and other technologies for the purpose of connecting and exchanging data with other devices and systems over the internet, with minimal human intervention. These “things” range from ordinary household objects to sophisticated industrial tools. We have already begun transforming our homes into smart homes with the help of everyday devices such as smart kitchen appliances, smart TVs, and Google Home – so why not our offices? By turning your office into a smart office, not only will you be able to future-proof your workplace (imagine if you already practiced using Zoom before the COVID-19 pandemic hit), but it also leads to improved employee well-being, increased productivity, and fewer building costs. Here’s what you need to transform your office into a smart office: 1. Smart Office Tools Smart office tools are usually the first step in transforming your office into a smart office as they can be implemented even without changing the layout of your office. Examples of smart office tools are visual

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wireless-ektech
4G Wireless

Increase Efficiency with Wireless Solutions Today

Wireless solutions are systems that enable you to seamlessly connect your network without being impeded by the limitations of physical cabling. But why switch to wireless solutions when your legacy system a.k.a. traditionally connected network, is doing just fine? This is because wireless solutions can help to increase efficiency of your business in five (5) different ways: 1. Faster and Simpler Installations Wireless solutions are usually faster to install and easier to set up compared to physical cabling, whether it is within an office’s physical infrastructure or on hardware (desktops, laptops). For example, Apple laptops may not have ports to insert an Ethernet cable, but with wireless networks, you don’t have to worry about this. It is also much safer for employees in a small office to work with a wireless network system as it reduces the number of cables lying around – smaller offices mean less space, so it is much more likely for employees to trip over any exposed cables. 2. Increase Mobility at Work Wireless solutions allow your employees to be able to access information and work from anywhere in your office space instead of being confined to a desk. This encourages teamwork as employees can get

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CCTV Camera
ELV

What is Extra-Low Voltage or ELV Systems?

If you  own or are constructing a building, chances are you may have come across the term “Extra-Low Voltage Systems” or “ELV”. Extra-Low Voltage Systems (ELV) which refers to all the systems in residential and commercial buildings that operates on low voltages.  ELV systems are an important component of  every building, as they provide the additional services that completes a building. These systems provide the additional services to provide security to the buildings, control access, connectivity to internet, phone and cable systems. As ELV systems usually comprise of a variety of sub-systems to meet the requirements of of all the services in a building, modern ELV systems are designed to be a total solution to be integrated for ease of management and to save cost. Other features of ELV systems are: It is now designed to work on Internet Protocol as the communication protocol, comes with an open architecture format, has a user-friendly mobile app and management software. Now that we understand more about ELV systems, what are their sub-systems or components? These comprise of:   Security System Integrated Security Management System (ISMS) Card Access Management System (CAMS) Lift Access Control System Visitor Management System (VMS) Closed Circuit Television (CCTV) System Guard Tour

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EKTECH Managed Services
Managed Network

Understanding Managed Services & Why You Need It

To understand what managed services are means breaking it down into two words: “managed” and “services”. Therefore, managed services refer to IT services provided by a third-party to operate an organization’s IT Operations. These services may include everything from providing and managing hardware such as desktops servers, routers and switches, to managing software such as applications, operating systems and firewalls, and managing network infrastructure.  There are various reasons why your organisation should outsource the management of their operations to third-party providers. Managed services enable organisations to: Improve efficiency and reliability of IT operations Some businesses lack the resources and skills to handle an entire operations. Compared to getting your in-house IT staff to dedicate extra time to learning the ropes and overburdening them with additional tasks, it is much more efficient and reliable to work with a third-party IT provider who already know what to do. They won’t be replacing your in-house IT staff, but they help to enhance your capabilities and free up your in-house team to focus on other strategic priorities. Ensure the network has the latest technologies and equipment Collaborating with a managed service provider also means that you get to enjoy the benefits of their technologies

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5G

How 5G & SD-WAN Makes Branch Connectivity More Powerful

Things have changed a lot since the first generation of mobile technology. Globally, 5G is becoming widely available, with Malaysia moving towards that direction. As the fifth generation of cellular networks, 5G is up to 100 times faster than 4G, with a lower latency equivalent to fixed-lines, therefore, 5G will be able to create never-before-seen opportunities for people and businesses. One such opportunity is in Software-Defined Wide-Area-Network (SD-WAN) for businesses. SD-WAN is fast becoming a staple in organisations as it enables them to intelligently steer traffic over multiple WAN links including cellular public networks. This allows enterprises to have more options to connect their WAN and route their transactions to the cloud or central servers thus improving their network performance with higher bandwidth and lower costs. Many organizations already use 4G LTE at branch locations (e.g., retail stores and restaurants) but with limited appliactions due to lower bandwidth and slow latency. With 5G, real-world speeds can now go over 100 MB and latency dropping to below 1 milliseconds as compared to over 50 milliseconds with 4G. 5G radio deployments are also expected to drive bandwidth capabilities well beyond 1 GB over the next few years. This will provide plenty of

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EKTECH NOC
Managed Network

2 EKTECH Network Operation Centres, Double The Support

While most IT solution companies have one network operation centre, at EKTECH, we have two – which means double the support that we can provide to your business. For the uninitiated, a network operations centre (NOC) is a centralised location where our company and our technical staff can provide 24-hour supervision in monitoring and managing your company’s services, databases, external services, firewalls and network. Our NOC is your first line of defence against any attacks or disruptions that you might experience with your telecommunication networks. A NOC is designed with two major considerations in mind: scalability and redundancy. Scalability refers the capacity to handle the number of user connections to the NOC at any one time, while redundancy means the ability to have multiple copies of critical data stored across different locations. For example, if a user loses their connection to the NOC, another copy of the same information could still be accessed from a backup device. Therefore, having two NOCs is the optimal situation that your business could have. The reason being in the case of an outage, EKTECH has another NOC to provide geographic redundancy so that your business continuity will not be affected. It also means that

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SDWAN

3 Reasons Why SMEs Need SD-WAN

SD-WAN stands for software-defined wide area network (SD-WAN). Before there was SD-WAN, there was WAN (wide-area network) – a traditional model that functions to connect users within an organisation to applications hosted on servers in the data center. Think of it as your dedicated campus or office server. However, in this cloud-centric world, the traffic becomes too much for the legacy WAN model. This causes management complexity, application-performance unpredictability and data vulnerability. Opening the enterprise to the Internet and cloud also creates major threat and compliance issues, since applications are accessed by employees, partners, contractors, vendors and guests. That’s where SD-WAN comes in – it answers the current technological challenges SMEs face and more: #1. SD-WAN Simplifies Management When expanding, modern organisations would have to deal with large file backups, video streaming, company communications, software-as-a-service (SaaS) and different cloud-based type applications. You’d have to think about how to connect to private data centres and to public cloud providers, not to mention deal with increased bandwidth consumption. With SD-WAN, you can have a single, centralised, cloud-based management dashboard for configuration and management of WAN, cloud and security. Your IT team can easily set up with one integrated hardware appliance that supports

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Service Level Assurance
Informative

What is Service Level Assurance (SLA) and Why is it Important?

When it comes to providing managed services as part of a business, it is important to understand and enforce the concept of service assurance (SA). Service assurance is a set of procedures or policies intended to optimise performance and provide management guidance in communications networks, media services, and end-user applications – to ensure that they meet predefined Service-Level Agreements (SLA). Service assurance is typically enforced by using one or more network monitoring tools to constantly perform checks and tests against network services and applications, such as: Fault and event management Performance management Probe monitoring Quality of service (QoS) management Network and service testing Network traffic management Customer experience management Service level agreement (SLA) monitoring Trouble ticket management Meanwhile, service-level agreements are established between a Service Provider and a subscriber. Some examples of SLAs are: Latency or Network Delay – This refers to the time that it takes for one bit of data to travel across the network from point A to point B. Generally, latency is based on the distance of the link or connection in place (e.g. urban, regional, national or international/intercontinental). Packet Loss – The percentage of packets that have been received malformed or not received at all at its

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4G Wireless

EKTECH Communications Helps Popular Convenience Store Roll Out Food Vending Machines

Vending technology has grown and evolved throughout the years to provide not only convenience to consumers to purchase items out-of-store, but it gives retailers the opportunity to reach more customers with a smaller foot print.  Not only does it provide convenience and reach for both consumer and retailers but it gives immediate feedback on consumer purchases and choices. The need for real-time data has become a priority for retailers to stay ahead of the competition.  Real-time data allows for better planning and marketing by giving retailers info on trends and inventory level, allowing just-in-time stocking.  With wireless 4G VPN connectivity, it gives retailers the speed, flexibility, bandwidth and security to roll out their vending machine anywhere. EKTECH’s multi-telco managed wireless technology for vending machine connectivity gives retailers a very reliable and resilient network so that they can concentrate on their core business without worry of network disruption especially with a single provider network.  Our flexible solutions can be adapted and tailored to any business size and industry. With the possibilities for vending machines to be placed at outdoor environments where fixed lines are not available and stability of a connectivity is at risk, EKTECH’s vending machine connectivity uses a dual-sim multi-telco network allowing

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4G Wireless

EKTECH Provides Wireless Technology to Mobile Banks

EKTECH recently helped a major Malaysian bank to provide mobile banking services to their rural customers in Sarawak. Due to the pandemic lockdown, their customers find it hard to go to their banks or ATMs to do their banking transactions. As a solution, the bank has decided to bring the services to their customers directly by making the services mobile. In order to achieve this, ATMs are placed on a moving truck that brings the services to the customers overcoming the travel restrictions. The feedback of this solution has been widely praised and accepted by their customers. EKTECH helped made this possible by providing the mobile wireless connectivity to the vehicle. We deployed our dual-sim multi-telco hybrid wireless service that ensures constant connectivity for the mobile bank throughout its journey. Our team actively and remotely monitors and manages the wireless service, 24×7, to ensure there is no network disruption that ultimately will affect their customers’ experience. EKTECH has been providing wireless 4G connectivity solutions to Banks and Financial Institutions for over 12 years enabling the banks to roll out new services from anywhere without being restricted by physical branches.

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EKTECH Magazine Cover
Brand

EKTECH Group – Connecting and Securing Business Through Managed Networks and Digital Surveillance

MyIT magazine speaks to Datuk Teoh Eng Kee, Managing Director of EKTECH Holdings on the company’s foray into digital surveillance and innovative solutions for managed networks. Established in 2002, EKTECH Holdings is a tech company specialising in providing end-to-end advanced networking and security solutions. Founded by a team of IT professionals led by Datuk Teoh Eng Kee, the company has grown to be a leading hybrid, fixed and wireless, managed network service provider in Malaysia. EKTECH connects businesses through fixed and wireless solutions, designing and building highly reliable hybrid multi-telco networks. The company is also an experienced ELV engineering organisation, providing advanced electronic security and smart solutions. Driven by its core values of being Customer Focused, Principled, Professional, Knowledgeable and Dependable, the company serves enterprises across all industries including SMEs, oil and gas, plantations, retailers, financial institutions, and property developers, among others. A FULFILLING JOURNEY WITH EKTECH Speaking about his journey building the company, Datuk Teoh shares, “My journey building EKTECH, has been very fulfilling, with plenty of thrills and challenges over the years watching my company grow. The company has grown from a team of only 3, to over 50 employees.” “The people in EKTECH are like a big

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5G Evolution
5G

The 5G Evolution: Exploring The Journey From 2G to 5G

The 5G evolution is hotly anticipated. The fifth-generation wireless network technology standard is one of the fastest and most robust technologies the world has ever seen. It’s capable of faster speeds, lower latency and massive capacity. But to truly understand the myriad benefits that businesses can derive from 5G, it’s helpful to understand how the technology evolved. The road to 5G Before diving into the technical aspects of frequencies and network speeds, it helps to have a benchmark to put everything against. Think about a time you wanted to download something to watch for a long plane ride. For a 3 GB movie, it would take over an hour if you were still on a 3G network. With 5G, that gets cut down to less than a minute. But how did we get there? Wireless technology’s first generation, retroactively named 1G, launched in 1979 before arriving in the US in 1983. It used frequencies in the 800 MHz spectrum, and it helped usher in the first analogue cell phones. 2G came in 1991, and with it came expansion into the 1.9 GHz spectrum and such features as SMS (simple text messages), MMS (multimedia messages) and voicemail. This bandwidth expansion marked

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EKTECH Smart Home
Smart Home

The Must-Haves For Your Smart Home

What is a Smart Home? A smart home uses internet-connected devices to enable remote monitoring and management of various home appliances and systems. This is to create a convenient home setup using mobile or any other network devices to control functions like lighting, appliances, security alarm systems, home access and more. Homeowners and developers today are often looking to adapt smart home system to their current homes or new home projects. There is no doubt that smart home technology provides homeowners security, comfort, convenience and energy efficiency by allowing them to control smart devices via an app or other networked devices. As part of internet of things (IoT), smart home systems can be operated together as a hub or individually based on different preferences. In this modern world, technology has been aimed to make our life easier and now, with a touch of a button on our mobile – we are able to remotely control our home appliances even when we are not home. Here is the list of the must-haves for your new smart home. Smart Lighting If you are just about to convert your current home to a smart home, lighting is the entry level to begin your

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EKTECH Video Analytics
Smart Solutions

The Evolution of Video Analytics

Video Analytics, also known as Video Content Analysis (VCA) , in Surveillance,  has been around for many years ever since the introduction of Digital CCTVs in the late 1990s.  Around the years of 2004 and 2005, companies specialising in VCA started appearing, providing solutions that analyse changes in the scenes to help in security monitoring.  The most commonly available analytics then were object detection, unattended objects, virtual tripwires or boundaries and with some offering object identification as well.  All these were based on analysing the changes in the scene which is actually changes in the pixels of images.  The applications using these early VCA were mildly successful.  Mainly use to alert guards to anomalies in the video stream and most of the time producing more false alarms and then real events.  Today, VCA incorporates more sophisticated analysis thus making themselves more useful as a surveillance tool, some are even expanded to help businesses analyse their operations and customer behaviours.  This came about with the advancement of higher resolution digital cameras that provide clearer images for the VCA to analyse.  Secondly, with the introduction of Artificial Intelligence and Deep Learning techniques, the VCA can actually learn the scene and adjust to the environment, ignoring environmental factors and accurately

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Managed Network

What is a Network Operating Centre (NOC)?

A Network Operating Centre (NOC) is an operation centre where a tech company and their team of experts can provide monitoring service 24 hours  x 365 day. It is commonly used in the industry of managed services where monitoring and maintaining networks is their core responsibilities. NOC (pronounced “knock”) acts as the first line of defence against any network disruptions and failures for businesses. With NOC, organisations can gain full visibility into their network that enable them to detect any potential threats or anomalies and take preventive measures to quickly resolve them before any business operations failure. Companies who have access to NOC tend to have smoother and more secure network communications. Some key NOC tasks are: Network monitoring Performance, quality, and optimisation reporting Software/firmware installation and troubleshooting Patch management Backup and storage Firewall management Provide antivirus support Spot and analyse attacks on the network Service level agreement follow through Overall, a Network Operating Centre (NOC) can help any businesses by providing timely response and assistance to all network outages and performances issues. They provide high network performance 24x7x365 with their qualified and trained experts. With NOC, companies do not need to worry for network failures and free to focus

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Hybrid Network

3 Important Benefits of Hybrid Network

A hybrid network solution combines different types of data communication services such as Cellular Wireless Network’s 4G, Fixed-Lines MPLS or Broad Lines, Private or Internet to deliver a complete network solution for your business. The hybrid network interconnects all the major telcos to allow you to route your network traffic through different operators seamlessly from any location. Hybrid networks are designed for businesses to have a complete networking solution that is secure and resilient, and businesses are beginning to recognise the advantages of the Hybrid Network solution. There are many advantages to adapting this solution – here are our top 3 benefits of Hybrid Network. Scalability Due to its structure, hybrid network is scalable. It can be designed based on the organisation’s current size and its anticipated business growth. The design has the ability to increase or decrease the size of the network without disturbing the existing architecture.   Flexibility Hybrid Network can be designed according to the requirements of the organisation as well as optimising the available resources. It can easily adapt multiple types of communication methods from different providers – making it a very flexible solution for businesses.  Reliability Hybrid Network is highly reliable due to its capacity

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Managed Services

WAN As-A-Service

WAN-As-A-Service (WAAS), a more precise term for network infrastructure on subscription basis, is the future way for businesses to implement their infrastructure in an IT world moving towards cloud and remote work.  Gone are the days when remote workers in remote offices and branches, and even homes, connect to your central head office via expensive, low bandwidth multiprotocol label switching (MPLS) or IPSEC virtual private networks (IP-VPNs) to access the cloud.  With more applications moving onto the cloud, remote workers, whether in the branch, outlets of home, need to access these applications directly with more efficiency, rather than going via your central head office, congesting the network in your head office.  With the advent of Software-Defined Wide-Area Networks (SD-WAN), the complexity of connecting to several applications in several locations at the same time is simplified. SD-WAN allows your remote users to access both applications in your head office or the cloud seamlessly.  SD-WAN with their GUI software interface, allows your IT personnel to easily configure multi network paths for your users to access these applications from their remote office.   Paths can be defined based on type, speed and cost of network communications available. By engaging a Manage Service Provider

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Managed Services

How SD-WAN aid remote working challenges

COVID-19 has left an impact on how companies run their daily operations and some are even making work from home (WFH) or a hybrid version of it, as their permanent work routine. So how are businesses coping with the network complexities and risks involved where their remote workers need to access to their cloud-hosted applications while maintaining the security and network infrastructure? Software-defined wide-area networking (SD-WAN) uses software applications to help businesses create complex hybrid networks combining private and public networks to interconnect and route traffic through different types of communication lines to and from their branches and offices to various destination. For example, enterprises have been using SD-WANs to connect their branches to their headquarters. This feature allows SD-WAN to optimise your network and provides your team the ability to work remotely with no lags and more securely. The benefits of SD-WAN are evidently needed during these uncertain times, especially for businesses who are ongoing with the digital transformation. SD-WAN is a strategic investment for businesses who are looking to support remote working and secure access to cloud services and applications. With the post-COVID world likely to implement remote working, it is a vital to future-proof your company.

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Hybrid Network

Top 5 Reasons Why You Should Outsource Your Network

Managed services allow companies to outsource all or partially of the operations, management, and support of their IT network to a reliable tech company. Many companies in this age of time are adopting this idea to increase productivity, improve performance and reduce costs. Here are the top 5 reasons why a company should outsource their network services. Lower Your Costs Most companies often think that they would be saving money by insourcing their IT and network tasks. However, in the long run, outsourcing actually allows companies to reduce their costs by spending less on in-house hire, staff training and the high costs and time of upgrading and implementing the latest network infrastructure. Managed network service also allows companies to do their budgeting better by having a fixed monthly expense for network management, rather than having a capital expense. Your investment is also protected against technology obsolesces. Better Competitiveness In the competitive business world, businesses today depends a lot on IT. With the ever-changing technology landscape, your internal IT Team may not response fast enough to keep up with the technology. In-house IT team may need to be re-trained and hiring new resources with the right talent gets increasingly difficult for

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