What is a Network Operating Centre (NOC)?

A Network Operating Centre (NOC) is an operation centre where a tech company and their team of experts can provide monitoring service 24 hours  x 365 day. It is commonly used in the industry of managed services where monitoring and maintaining networks is their core responsibilities. NOC (pronounced “knock”) acts as the first line of defence against any network disruptions and failures for businesses.

With NOC, organisations can gain full visibility into their network that enable them to detect any potential threats or anomalies and take preventive measures to quickly resolve them before any business operations failure. Companies who have access to NOC tend to have smoother and more secure network communications.

Some key NOC tasks are:

  • Network monitoring
  • Performance, quality, and optimisation reporting
  • Software/firmware installation and troubleshooting
  • Patch management
  • Backup and storage
  • Firewall management
  • Provide antivirus support
  • Spot and analyse attacks on the network
  • Service level agreement follow through

Overall, a Network Operating Centre (NOC) can help any businesses by providing timely response and assistance to all network outages and performances issues. They provide high network performance 24x7x365 with their qualified and trained experts. With NOC, companies do not need to worry for network failures and free to focus on their day-to-day business operations.