As we know, the COVID-19 pandemic has forced many businesses to quickly pivot and transform their business practices to adapt or face imminent closure. The inability to travel across borders and necessity for social distancing gave rise to the need for businesses to find a way to allow their employees to work from home or remotely without disruptions. We adapted, and now it is time to advance.
The pandemic has made many businesses realise that there is a need for managed network services. Managed network services are networking applications, functions, and services that enterprises outsource to be remotely operated, monitored, and maintained by a managed service provider. Its main purpose is to free up the team’s time, redirect their focus to more important business matters at hand, and maximise business resources.
Moving forward, as businesses move into the recovery stages, we will see a rise in demand for such services. The use of on-premises servers for critical applications are expected to decline as organisations will be looking to outsource their IT requirements even more. The work-from-home culture is also expected to continue or at most, evolve to become a flexible hybrid – “the work from home and office” arrangement – creating demand for increased cybersecurity, low latency, and high bandwidth.
These are a few ways that managed network services can help with business recovery in the post-Covid environment:
- Proactive monitoring to ensure that your business services are running as they should, while anticipating any breaks or downtime and prevent them.
- Taking over for members of staff who are unable to work due to COVID or emergencies.
- Reactive management of sudden issues or incidents that arise, around-the-clock.
- Assisting in reducing or removing workload for internal staff by creating custom applications, fixing, and maintaining existing apps.
- Ensuring all software and services are updated with the latest patches, and that bugs or security issues are kept at bay.
- Providing business as usual (BAU) support by ensuring code releases are done on time and outside of high traffic hours.
- Managing platforms such as Cloud, integration, and API runtimes by ensuring that they do not go down despite the large concurrent user bases.
The key takeout from the pandemic is businesses need to ensure that they are properly equipped for the digital economy and agile enough to pivot when needed. That is why managed network services are rising in demand, because it enables your business to quickly adapt, innovate, and thrive in the post-COVID-19 normal. Furthermore, the promise of 5G technology on the horizon has managed network service providers excited as it is expected to enable many new opportunities for businesses with faster wireless networks.
Looking to grow your business and ensuring that it is future-ready? Contact EKTECH today so we can work closely with you to not to only help you understand where you are and what your goals are, but also provide innovative solutions to take you further.
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